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Issues Management Professional


This position(s) will support one of the US National Laboratories’ enterprise-wide implementation of the corporate Issues Management process.


  • Work with Training and Development to develop the corporate Issues Management training classes along with continuous improvement of that class (or classes).
  • Act as subject matter expert for the enterprise wide implementation of the corporate Issues Management process.
  • Serve as trainer for Issues Management.
  • Work with Divisions to establish Review Boards to monitor progress on high significant issues and resolve issues that are escalated.
  • Recommend and implement improvements to Issues Management process driven by new regulations, industry standards, new technologies, and internal business needs.
  • Analyze data trends to monitor the effectiveness of the Issues Management process and drive remediation for improvement.
  • Conduct causal analysis as requested, especially for high significant issues.
  • Facilitate discussions with Issue owners to drive completion of investigations, causal analysis, impact analysis, and closure of events.
  • Monitor investigations and approvals to ensure that all the required information is captured and documented with relation to events.
  • Perform periodic trend analysis and corrective action effectiveness measures and identify opportunities for improvement.
  • Participate in external and internal regulatory compliance inspections.


  • Bachelor’s degree in a science or regulatory discipline required.
  • 5+ years in managing Issues Management and Causal Analysis
  • Experience working with and leading cross-functional teams.
  • DOE Q clearance.
  • Demonstrated experience with tools such as 5 Why’s, Ishikawa, Six Sigma, Process Excellence tools.
  • Experience with documentation and technical writing skills, in a regulated compliance environment.
  • Skill and ability to facilitate at various levels of the organization
  • Strong communication skills, oral and written
  • Excellent interpersonal skills
  • Ability to think strategically and act tactically with big picture in mind
  • Ability to analyze complex situations, events and provide reasonable solutions
  • Ability to lead cooperative efforts among line organizations or stakeholders to resolve risk evaluation and mitigation plans
  • Demonstrated strong proficiency with Microsoft systems (Excel, PowerPoint, Word, and Project) and Corrective Action Tracking tool.
  • Strong influencing, negotiations and leading without direct line authority experience.
  • Excellent organizational skills and ability to plan and implement resolutions to problems



  • Thorough working knowledge and understanding of Issues Management process and associated regulations and standards, including DOE Order 226.1b and ISO 9001.
  • Excellent verbal and written communication skills, including attention to detail; strong questioning and listening skills; and the ability to look beyond obvious answers to understand the impact on other areas is required.
  • Ability to make effective presentations to all levels of the organization.
  • Ability to work in both a collaborative (team) environment as well as perform independent work as required.
  • The proven ability to prioritize and manage multiple projects and meet deadlines is required.
  • Ability to communicate between various organizations and work with multifunctional teams.
  • Experience working with diverse cultures and employees.

Contact Information: 

KeySource Thomas Thor has been exclusively retained to conduct this search.  All information exchanged and related to this role is considered proprietary and will be managed through:

Loree Weber

Nuclear Recruiting Specialist, Executive Search